• Processing time: Order verification, quality check and packaging. All orders are sent processed for dispatch within 24 hours after the order is placed. Orders placed on weekends or public holidays are processed the next business day.
• Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes between 10– 30 business days depending on country’s Customs and clearing process. Orders are shipped through effective courier service options such as UPS, USPS, DHL, EMS etc.
Currently we offer Free Shipping on All US Orders and Free International Shipping on orders over $49*
|Location||*Estimated Shipping Time||Rate|
|The United States||6-15 Business days||FREE|
|Canada, Europe||10-25 Business days||$4.55|
|United Kingdom||10-25 Business days||$4.55|
|Switzerland||10-25 Business days||$4.55|
|Australia, New Zealand||10-30 Business days||$4.55|
|Mexico, Central America, South America||15-30 Business days||$7.55|
Do you provide tracking information?
Yes, you will receive an email notification of your Tracking Number once your order is shipped . If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
+1 248-907-0079, +1 248-309-2691