SHIPPING
***Shipping has Significantly Improved***
We are happy to inform you that shipping time has improved from the shipping delays witnessed during the peak of COVID19 in March and April 2020.
How We Ship
We engage fast and reliable courier options. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
• Processing time: Order verification, quality check and packaging. All orders are sent processed for dispatch within 24 hours after the order is placed. Orders placed on weekends or public holidays are processed the next business day.
• Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes between 10– 30 business days depending on country’s Customs and clearing process. Orders are shipped through effective courier service options such as UPS, USPS, DHL, EMS etc.
Please note that there may still be some logistic delays in some states which most times do not exceed a few more days. If this happens, please remain calm. You could also send us a message on admin@wallingshop.com and we will get back to you.
Currently we offer Free Shipping on All US Orders and Free International Shipping on orders over $49*
| Location | *Estimated Shipping Time | Rate |
| The United States | 6-15 Business days | FREE |
| Canada, Europe | 10-25 Business days | $4.55 |
| United Kingdom | 10-25 Business days | $4.55 |
| Switzerland | 10-25 Business days | $4.55 |
| Australia, New Zealand | 10-30 Business days | $4.55 |
| Mexico, Central America, South America | 15-30 Business days | $7.55 |
Do you provide tracking information?
Yes, you will receive an email notification of your Tracking Number once your order is shipped . If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
+1 (248)-907-0075,+1 (248)-525-8901
Email: admin@wallingshop.com
